Terms of Service

If you use the Service on behalf of a business, you agree to these terms for that business (the "Customer") and confirm you have authority to do so. If the Customer has a separate written agreement with us, that agreement takes precedence where it differs from these terms.

Vector helps trade contractors manage budgets, purchase orders, variations, claims and site records, and can connect to Xero. Vector Field is the companion mobile app for capturing site records. We may improve, change or remove features over time, and will give reasonable notice before removing anything material to a paying Customer.

• Accounts are created by a Customer, who invites its users and assigns their roles.
• Keep your sign-in details secure and do not share them. You are responsible for activity under your account.
• Tell us promptly if you believe your account has been accessed without permission.
• The Customer can remove a user's access at any time.

You must not:

• use the Service for anything unlawful, or to store content you have no right to use;
• try to access another company's data, or data your role does not permit;
• interfere with, overload, probe or reverse-engineer the Service;
• resell or provide the Service to third parties without our written agreement.

The Customer owns the data it and its users put into the Service. The Customer gives us permission to host, process and display that data only to provide and support the Service. Our Privacy Policy explains how we handle personal information.

The Customer is responsible for having the right to upload the data it provides, including information about its staff, suppliers and subcontractors.

When the Customer connects Xero or another third-party service, the Customer's use of that service is governed by that provider's terms. We are not responsible for the availability or accuracy of third-party services, or for data while it is held by them.

Some features use AI to extract or suggest information, and Vector calculates figures such as committed cost, forecasts and claim amounts from the records entered. These outputs depend on the data provided and can be wrong. Review them before relying on them.

Vector is a management tool. It does not provide financial, tax, legal or accounting advice, and does not replace the judgement of the Customer or its advisers.

Fees for the Service are set out in the Customer's order or subscription. Unless stated otherwise, fees are in Australian dollars, exclusive of GST, and payable in advance. We may suspend access if fees remain unpaid after reasonable notice.

We own the Service, including its software, design and content. We grant the Customer and its users a non-exclusive, non-transferable right to use the Service during the subscription. Feedback you give us may be used to improve the Service without obligation to you.

We aim to keep the Service available and to fix problems promptly, but we do not guarantee it will be uninterrupted or error-free. Planned maintenance will be scheduled to minimise disruption where possible.

The Customer may stop using the Service at any time, subject to its subscription terms. We may suspend or end access if these terms are seriously breached, or if required by law. On request within 30 days of termination, we will make the Customer's data available for export, after which it may be deleted.

Nothing in these terms excludes, restricts or modifies any right or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee can be limited, it is limited to supplying the services again or paying the cost of having them supplied again.

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or business opportunity, and our total liability arising from the Service in any 12-month period is limited to the fees the Customer paid us in that period.

We may update these terms. We will post the new version here with a new effective date, and give Customers reasonable notice of material changes. Continuing to use the Service after that means you accept the updated terms.

These terms are governed by the laws of New South Wales, Australia, and both parties submit to the courts of that state.

Vector AI Technologies Pty Ltd. Email: support@vector360.com.au.